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Why You Should Know About Mattress Tags(一) Nov 17, 2017

1) You can remove the mattress tags, but that doesn’t mean you should.

As the owner you can legally remove the tags, but it may not be in your best interest to do so. First, they contain the information that is required to ensure the company stands behind the warranty, and to prove the bed’s origin. If the tag is removed, you may have no recovery options regardless of the paperwork on file. Second, should there ever be a recall, you will need the tag information to determine if you are affected and make a claim.

 

If after purchasing a mattress, the tag is mutilated or removed, keep it in a secure area in case a warranty issue arises or there is a recall.

 

2) The silk tag is not enough, you need to keep the “Uniform Law Label” attached.

The silk mattress tags (the log-branded tag) does not contain the information that is located on the Uniform Law Label and often can’t be used to replace the mattress for most warranty purposes. It also won’t provide the information consumers need to determine whether their mattress is included in a recall. The Uniform Law Label tag is the one which begins with “UNDER PENALTY OF LAW THIS TAG NOT TO BE REMOVED EXCEPT BY THE CONSUMER”.

 

3) Any mattress you buy usually must have a tag.

In most US states, manufacturers are not allowed to sell mattresses, pillows or bedding products without the tag. Even refurbished and used beds sold from a retail operation must have the tags attached in 26 states. This is to protect you the consumer and keep you informed as to what you are buying.

 

4) The mattress retailer cannot remove the tags.

The company selling you the bed cannot, by law, remove the tags. The bed must arrive with the mattress tags attached and intact. If you notice that the tag has been removed, cut, marked on or altered in any way (and you bought the bed as new), contact the seller and check your local laws to see what you should do.

 

5) Tags tell you what’s inside.

Many items we purchase and live with every day are imported and labeling laws require them to state information regarding where they are made or manufactured.  All tags must be in English and contain specific information on the label including materials, manufacture date, flammability information, and state the country of origin. If secondhand material is used in the product that must also be stated on the label. The percentages of materials must also be included. Generic names must be used for materials rather than branded or trade names to limit confusion. Here are some of the common terms allowed for use (full law label terms list here):

 

*Cotton

*Wool

*Feathers / Down

*Latex Foam Rubber

*Polyurethane Foam

*Urethane Foam / High Resilience

*Rayon Fiber

*Polyester